What can I do during the free trial?+
You have 14 days to create your workspace, connect sources and build client reports. No card is needed. Paid keyword checks and local map scans start with a paid plan. Your setup stays in your account when the trial ends. Read the trial terms.
Does every plan include every connector?+
Yes. Every connector included in Starter, Growth, Scale. You still need the relevant account access and connection setup. Provider availability and supported data vary; the integration guides explain each source.
Are tracking allowances per client?+
No. The displayed keyword and map-credit allowances are shared across your whole agency. Allocate them to the clients that need them, within your plan’s client capacity.
What counts as one tracked keyword?+
One keyword in one location on one device is one tracked keyword. Tracking the same phrase on both desktop and mobile uses two. Another location or language counts separately. The included plans cover weekly tracking through the top 100 Google results.
Can I refresh rankings manually?+
Initial and manual standard checks draw from the same check budget as scheduled updates. Weekly tracking includes up to 5 checks per tracked keyword per billing period; a daily allocation includes up to 31. Extra or faster checks are not unlimited—discuss the refresh pattern you need with us.
Is a heatmap another feature to pay for?+
No. The heatmap is how a local rank grid is displayed. One keyword checked at one map point uses one standard map credit. A 7×7 scan uses 49 credits per keyword; more keywords, points or scans use more credits.
What if we need more capacity?+
Choose a larger plan for more clients, or add a tracking pack for more checks. For more than 50 clients, tell us about your agency. We’ll help you work out the right capacity.
Do I have to use AI to build reports?+
No. Build manually with rows, columns and widgets, and write the report in your own voice. AI chat is optional and included in every plan. Review its suggestions and the source data before sharing.